HR Solutions Consultant - Manulife, Toronto Admin, Legal, HR & People Jobs

The Global HR Employee Experience Design team is all about creating experiences employees love and is focused on understanding the needs of its colleagues and providing solutions that simplify the complex to make lives easier. By enabling personalized, curated experiences in the moments that matter, we help make every day better.

As a HR Solutions Consultant within the Global HR Employee Experience Team, you are always looking for ways to innovate and improve the Employee Experience, promoting and advocating for our technology. You are a domain expert that is plugged in to what’s happening in Workday and other HR technology through peer networks, vendor resources like Workday Community and other available resources. You enjoy constantly learning and applying new advances in technology for the organization that exemplify and uphold our vision and strategy.

Because you are highly technical, strategic and end-user focused, you’re able to identify problems or risks and develop forward thinking solutions that you can authoritatively explain back to the clients using visuals and language they can understand. You know when to challenge, when to ask for help or when to go above and beyond for success.

You’ll think and act globally while addressing local nuances when creating the right technology solutions. You will collaborate and build partnerships across HR as well as with Group Functions Technology (GFT), Compliance, Finance and other areas of the business.

This position is full-time, hybrid role.

What will you do?

Reporting to the Director, Experience Solutions you will:

Partner with key stakeholders to deliver on cyclical activities (Performance Cycles, Annual Compensation Cycles, Goal Setting, etc.), leading improvements and problem solving related to the processes
Serve as a solution domain expert, supporting the discovery, design, configuration, documentation, testing and post-implementation of HR system enhancements
Act as technical support to create and maintain custom reports and dashboards in our various HR tools (Workday, Salesforce, PowerBi, etc.) to support our clients and the Advanced Analytic team
Be responsible for configuration, testing and implementation of system upgrades, ensuring compliance with our process and procedures
Create and maintain detailed configuration and standard Operating procedures (SOPs)
Balance multiple concurrent projects that require inputs from cross-functional partners while managing expectations and impact on end users
In a supporting role assist with impact assessments, regression testing and communication plans
Stay current with latest advancements and opportunities within our suite of HR technology (Workday, Cornerstone, Salesforce, EdCast etc.)
Required Qualifications:

Experience with Workday required
3+ Years of HRIS configuration and custom reporting/calculated field experience required (Workday experience preferred)
Functional experience working across the HR field supporting HR programs and cyclical events across Talent Management, Talent Acquisition, Compensation, Time and Absence
Experience with large global organization and able to implement solutions under tight timelines and prioritize work effectively to deliver successfully
Demonstrated experience handling highly sensitive and confidential information with discretion and professionalism within data privacy standards
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