Analyst, Supplier Engagement - Askuity - Home Depot, Toronto Financing, Financial, IR Jobs

Askuity is a Toronto-based retail analytics software company and wholly-owned division within The Home Depot (THD). Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.
As a Supplier Engagement Business Analyst, you will be a subject matter expert for an assigned department of suppliers within the Supplier Analytics Program. You are tasked with managing onboarding, improving data-literacy, and driving collaboration between THD suppliers and merchants, utilizing the data and tools of the program. We are looking for someone who has a proven track record of retail analytics and can leverage that knowledge to develop and maintain strong relationships with internal THD teams and external suppliers. If you are a great communicator, passionate about producing top-notch work, providing great end-user experiences, and constantly improving your skills, we want to hear from you.
What you will do
Drive user engagement by identifying opportunities to help suppliers generate, interpret, and present analytical data and actionable insights
Manage the onboarding of new suppliers to the Supplier Analytics Program
Demonstrate the Supplier Analytics tools to internal & external partners at all levels
Liaise with cross-functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers’ needs
Develop scalable learning modules centered around THD analytics to drive data literacy and actionable insights
Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results
Act as the main point of contact for escalations that impact the user’s experience
Manage & report on KPIs such as usage, satisfaction, and business results at the department level
What you should have
Corporate retail, merchandising, supply chain, or retail technology Customer Success experience
Vendor management and/or client engagement experience
Analyst-level proficiency with Microsoft Excel (mandatory) and Salesforce (preferred)
Data-driven with a proven record of identifying actionable insights to drive business impact
Excellent communication; able to collaborate with all levels of an organization
Critical thinking, resourcefulness, and attention to detail
Active team player with a desire to collaborate, problem-solve, and strategize in order to contribute to the success of the entire team
Continuous learner with a customer-centric mindset.
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