Information Technology Manager – Consumer & Dealer - Toyota, Scarborough, ON IT & Technical Jobs

nformation Technology Manager – Consumer & Dealer

Rank P6 / P7

Scarborough, Ontario (Hybrid)

Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

Job Summary:

Toyota Canada currently has an exciting opportunity - Information Technology Manager – Consumer & Dealer. We are looking for a leader in the Application Development and Business Relationship areas. This is a full-time role and will report to the National Manager, Enterprise Business Solutions. The selected candidate will provide leadership to technical teams, guidance and mentoring SDLC and Application Portfolio Management, and build relationship with several internal business units and our dealer stakeholders.

What We’ll Bring:

A hybrid work environment

A work environment built on teamwork, flexibility and respect

Competitive compensation package including health and dental benefits, and bonus

Health and dental benefits effective immediately

Company pension plan with matched contribution

Company demo vehicle

Associate vehicle discount program

Professional growth and development programs to help advance your career, as well as tuition reimbursement

Fitness reimbursement

Great company culture – Respect for people and continuous improvement is at our core

Paid holiday shutdown and competitive paid time off benefits

Summer Hours – condensed work week during the summer

Sabbatical Leave Program

What You’ll Be Doing:

Leadership

Lead a team of Analysts, Developers, Solution Architects, Development Lead, vendors, and partners, throughout the PMLC, SDLC, from requirement, design, and delivery, to support and on-going maintenance

Guide and develop competencies in Application Portfolio Management and Technology Roadmaps

Define and deliver IT capabilities and solutions across multiple platforms and technologies for the TCI enterprise and the TCI Dealer network

Lead Continuous Improvement initiatives towards excellence in service delivery

Set goals and objectives, provide feedback, coach for performance, develop technical, analytical, and interpersonal skills of the team and mature their knowledge of the business

Business Relationship Management

Act as a Business Relationship Manager for several TCI business units Network (8 to 12, in average), and the TCI Dealer network to deliver technology consulting in business terms, lead initiatives around process definition, budget planning, intake and prioritization of new enhancement, requests, and projects

Administration

Provide guidance and direction in vendor negotiation, RFP Vendor Selection, definition of SOW and KPI

Manage budgets, purchase orders, vendors, contracts, and daily departmental tasks

Manage resources, scheduling, performance, and provide support to your staff

Manage daily activities, issue resolution, and communication across project execution teams in order to deliver projects on-time, and on-budget

PMLS & SDLC & Technical Practices

Ensure projects do not diverge from approved and established architecture guidelines

Lead the following practices: DevSecOps, Adobe, Salesforce, and Software Development. Ensure SDLC best practices are followed, technical roadmaps are kept up to date and facilitate dissemination of knowledge across Enterprise Business Solutions

Manage teams of Application Managed Services (AMS) partners including contract renewals, performance metrics, and resource management

Collaboration

Built relationship and work collaboratively with other Toyota affiliates, peers from other IS functional areas, external vendors, and leaders across the organization.

What You’ll Bring:

University Degree in computer science or related discipline

Minimum of 7 years’ experience leading teams in large scale business systems implementations

Minimum of 5 years related work in a supervisory/managerial and business support role within IT environment

Experience in implementation and leadership on technical practices

Ability to lead, motivate and direct within a matrixed organization structure

Strong understanding of application architecture and how it interconnects with enterprise architecture strategy, middleware, and security standards

Experience in application development including DevSecOps and SDLC utilizing varied environments including Azure DevOps, MuleSoft, AWS (Ruby, Lambda, S3, Cognito) Java, SaaS, PaaS solutions running on multiple databases and integration across varying types of systems e.g., SAP, Salesforce, Adobe Experience Manager and Dealer Management Systems

Ability to organize several teams and focus on best practices, particularly regarding coding standards and quality assurance.

Solid experience in the following areas: Project Management, Change Management, Release Management, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design. Certifications related to PMP, ITIL, Agile, CMMI, and TOGAF will be considered asset

Proven ability facilitating negotiation of competing requirements among stakeholders.

Understanding of organizational change management practices and how to bridge the gap between technology and the business

Ability to work with other teams, partners, and external organizations for the resolution of business or technical problems

Outstanding communication, organization, time management, presentation, problem-solving, interpersonal skills

Ability to demonstrate initiative, good judgment, and effective decision-making, exhibit strong process improvement orientation, and have the experience to lead discussions and achieve positive results amongst inter-disciplinary groups

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