Posted on 2024-02-26

Project Manager - Office Interiors, Dartmouth, NS

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Overview of the Expertise Listing or Job Posting

Office Interiors is a Maritime-based company that operates on a clear set of values showing our commitment to our People, our Customers, our Environment, our Communities, Results and Integrity.

As our Project Manager, you would share Office Interiors’ vision to “Inspire People to Love the Way They Work,” and mission “to Help Customers Create Productive Work Environments.” As part of our Operations team, your role will be to ensure the quality of medium- to large-sized client projects in order to provide a great customer experience.

Reporting to the VP, Operations, you will work independently with various stakeholders including our customers, Account Managers, Furniture Install Coordinator, Furniture Installers, and others involved in the project. This position has a heavy focus on organizational skills and building relationships. If you have a positive, “can-do” attitude and enjoy working on a team, this could be the place and role for you.

Key Abilities and Traits

• You fit with Office Interiors’ six Core Values (our People, our Customers, our Environment, our Communities, Results and Integrity)

• You are engaged in the community; community involvement is expected of every member of our team

• You have excellent interpersonal, customer service and communication skills and interact in a professional manner with clients and teammates

• You are organized with solid time management skills and are detail-oriented

• You have strong computer skills including Microsoft 365 (Outlook, Excel), knowledge of E-Automate an asset

• The ability to effectively plan a work schedule and resources to meet deliverables with the ability to multi-task efficiently, prioritize tasks, and work sometimes under time pressure

• Occasional overtime and travel within the Maritimes

What you will be doing

• Managing projects from start to completion, with deficiency walkthrough performed upon completion, reporting all deficiencies to the Furniture Installation Coordinator and applicable Furniture Sales Coordinator daily with the objective of getting deficient orders resolved as soon as possible.

• Organizing and running project meetings.

• Prioritizing jobs, coordinating installations and prioritizing deficiency actions with the Furniture Installation Coordinator.

• Leading installers/other trades through directed work and tasks.

• Coordinating project walkthroughs with stakeholders. This would include customer, sales rep, and installer, as well as any additional parties key to the project.

• Tracking inbound Deficiency and Warranty claims.

• Managing back orders and any short ships, reviewing with the team and coordinating decisions around those delays.

• Communicating with our customers.

• Reviewing all product returned from job site to determine whether to add back to inventory or dispose of it, following process.

• Issuing change orders and capturing labour cost recovery.

• Assisting the VP Operations as required, helping to implement best practices for project management.

Your Qualifications:

• Post-secondary education in a related field and/or equivalent experience in the office furniture business

• Valid driver’s license and clean abstract

• Ability to organize tasks, prioritize work, be flexible and work with minimal supervision

• Strong customer service orientation and a team player with an attention to detail’

• Project management experience

• Solution-focused

• Ability to handle multiple tasks efficiently, competently and timely, even under pressure

What key issues / barriers to growth do you need this job to help your business with? [choose as many as relevant]

  • Market Intelligence & Business Strategies - domestic
  • Revenue Growth - domestic markets
  • Financial mgmt / systems / reporting
  • Operational efficiencies
  • Cost efficiencies, reductions
  • Product development / QA / product safety

Work Location?

  • Hybrid - some time in office, some remote

What key functional expertise are you seeking? Choose as many as necessary.

  • General management
  • Operations
  • B2B sales / business development
  • Product development
  • Project / program management

What seniority level or years of experience does your business seek for its job candidates?

  • Director
  • Manager
  • < 10 years experience
  • 10-15 years experience
  • 16-20 years experience
  • > 20 years experience

What type of work does your business require?

  • Hire - full-time -permanent

What size organization are you?

  • Small (<100 employees)

When does your Business wish to have work started on this job?

  • Time-sensitive, wanting to start soon.