Mandi

About Me - Short Overview

Strategic Planning, Operations & Learning People Leader: A collaborative, empathetic, inclusive leader that champions change and integrates the long-term vision with operational realities to ensure alignment between people, processes, and strategies. Passionately committed to exceeding goals by empowering and developing team members, establishing strong, trusting working relationships, proactively aligning with stakeholders, and ensuring the sum of the parts brings the greatest value.

Key Career Highlights - Actions, Results

Led a team of 46 to collaborate across the organization, to drive linkages in data and enable automation and skill development to deliver strategic improvements in learning, pricing execution, the dealer pricing model, and the assortment review process.
Oversight of 320+ annual store assortment projects from long term strategic planning to final execution and communication to dealer partners.
•Reengineered dealer pricing model during pandemic, addressing 32k products with best cost mechanism to ensure ordering confidence for 500+ Dealer partners.
•Tackled $100M+ cost impact across 250k skus leading to execution of 40k price changes while concurrently rolling out net new dynamic pricing.
•Improved on-time mail rate for assortment communications by +2000 BPS, the highest on record, while achieving above average manager feedback & inclusivity scores.
•Launched 1st internal career fair with 100+ attendees and institutionalized program with sustained excellent level net promoter score.
•Created agile, interactive training content for 250+ users through innovative technology and 100+ video library to support operational excellence with excellent level net promoter score.

What size(s) of businesses / organizations do you have experience with?

Small (<100 employees)
Large (500+ employees)

List the names of companies/organizations you have worked for and/or consulted for, regardless of size:

Canadian Tire Corp, GE Captial, Celestica Int'l Inc, Northumberland Legal Clinic

What perspectives along the value chain do you have insights on, whether direct or indirect (stakeholder engagement), as an expert?

Wholesaling / Logistics / Transportation
Retailing
Other

Credentials - Degrees, Accreditations, Qualifications

H.B. Commerce, Master of Business Administration